AI Decided I Didn’t Own My House After 10 Years of Ownership
It cancelled the insurance payment. Luckily my local insurance agency is still run by human beings who gave me a phone call (imagine that!!!) to alert me so I could pay it out of pocket until I put in the 6 hours to straighten it all out. Getting paid back took two months so luckily I had the money to cover it.
Unlike Liberty Mutual who wants you to contact their AI when your house burns down even though your computer or cell phone might have burned with the house. When something this serious happens you might want to speak to an actual human being.
So can AI enter your bank account and move your money to their own account? Why not?
I am an old lady. My car broke down. My roadside service demanded that I do all their bookkeeping and transactions for a broken down car by digital apps. It wasn’t working. Not because I am old either. The same thing happens to younger people, it turns out, when I checked the complaints on the internet. Hundreds of them. I waited 8 hours on a forested road until nightfall. The cop that came by earlier said “You will be waiting 8 hours” and I didn’t believe him.
Guess what happened to the towing company? They were called from 70 miles away when they had a closer unit – 10 miles away – that could have come. THIS HAS HAPPENED TWICE.
Your house burning down and being stranded on the side of the road for 8 hours waiting doesn’t register on psychopathic AI. When you are in trouble you actually might need to talk to a human being who cares.
Plus a human being who made this many mistakes consistently would be fired. What do we get? “Bear with me. I am still learning.”
So now the customer is doing the bookkeeping, the scheduling and the training of the “employee” because we have all the time in the world and they need to save money.
AI has the most irritating new twist. It says “I see you are frustrated.” So do I want to pay a business where all contact is frustrating? It seems like that business motto is “We don’t want to contact you. Let’s see how hard we can make it.”
If you want to start a new business or a medical practice put up a billboard saying “HUMAN BEINGS ANSWER OUR PHONE. CALL US.” You will be flooded with new customers.
My advice to current businesses who cannot see that AI remains incompetent? Wake up.
FIRE AI!